Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund.
Returns/refunds are only valid;
- In the case an item arrives damaged
- In the case an item arrives and it is not the correct item purchased
Refunds (if applicable)
Once your return is accepted then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at firstname.lastname@example.org